Traditional guard tours
- Fixed routes and predictable schedules
- Equal attention regardless of changing conditions
- Completion reporting without operational context
- Limited connection to incidents or outcomes
Guard Operations
Make Every Shift More Relevant.
Heimdall connects schedules, assignments, routes, checkpoint tasks, field execution and outcomes so guard teams can direct resources where they matter most.
Customer Proof & Measured Outcomes
Predictive intelligence connected changing risk to more focused security deployment at a 1.7-million-square-foot commercial property.
60%
improvement in analyzed guard-force operating efficiency
60.7%
reduction in criminal, safety and behavior-related incidents over five months
Results reflect Davista analysis of real commercial-property deployment data. The efficiency measure describes output from existing guard resources in this deployment, not a verified reduction in spending. Results vary based on operating environment, reporting behavior, connected data and implementation scope.
From contract plan to continuous improvement
Run guard operations as one measurable cycle.
Executives see portfolio value, supervisors direct each shift and officers receive specific, risk-driven instructions in the field.
- PlanSites, posts and service levels
- ScheduleOfficers, shifts and coverage
- AssignPosts, routes and responsibility
- DirectRisk-driven routes and tasks
- ExecuteMobile instructions and verified activity
- TrackMovement, timing, visits and dwell
- VerifyEvidence, missed work and exceptions
- AuditSupervisor review and compliance
- ScoreOfficer, shift, site and provider performance
- AnalyzeRisk, activity and outcomes
- OptimizeImprove the next schedule, route and plan
Operational visibilityLate, missed or incomplete workOfficer and shift effectivenessSite and property performanceService transparencyFeedback into future deployment
Beyond guard tracking
A tour should respond to risk instead of repeating yesterday’s route.
Heimdall risk-informed tours
- Risk-weighted routes, timing and tasks
- Randomized or overlapping coverage where appropriate
- Verified activity, exceptions and documented response
- Tour-to-incident and outcome analysis
For security end users
Connect spend to protection.
See coverage, exceptions, response and outcomes in one current view. Hold the service to measurable operating objectives.
For guarding companies
Deliver a differentiated service.
Use customer data and patrol evidence to improve deployment, demonstrate value and support stronger renewals.
Operational capabilities
Control the tour. Understand performance. Change the outcome.
Flexible tour design
Support checkpoint, zone, road, overlapping and randomized tours with calculated dwell times.
Checkpoint verification
Verify activity through QR, NFC, geofencing and supported indoor positioning.
Real-time exceptions
Flag timing, dwell, proximity, missed-checkpoint and geofence exceptions.
AI-assisted & manager tasking
Generate or assign checkpoint actions, inspections and response steps through approved automation or an authorized manager.
Performance auditing
Audit timing, stops, tasks, route efficiency, response and recurring exceptions.
Impact analysis
Compare coverage and intervention with incidents, risk and outcomes.
The Guard Operations product line
Start With Tour Accountability. Expand to Predictive Operations.
Adopt the capability that fits today, then add intelligence as the operation and connected data mature.
Guard Tour Essentials
Digitize, direct and verify everyday guard activity.
- Mobile and administrative tour workflows
- QR, NFC and geofence verification
- Checkpoints, tasks and dwell requirements
- Missed-tour and exception reporting
Risk-Informed Guard Tours
Use selected customer data to make deployment smarter.
- Risk-weighted routes and checkpoints
- Dynamic tasks and randomized coverage
- Incident and site-condition context
- Performance and service-value analytics
Predictive Security Operations
Continuously adapt operations around changing risk.
- Live signals across customer systems
- Enterprise dashboards and prioritization
- Prescriptive deployment recommendations
- Outcome and resource optimization
Operational outcomes
Make every patrol more purposeful and measurable.
High-risk coverage
Confirm the right risk was covered during the right operating window.
Verified execution
Measure routes, checkpoints, tasks and required follow-through.
Response & intervention
See how quickly alerts were acknowledged and documented action and follow-through occurred.
Route & schedule efficiency
Identify redundant activity that can be reduced or redirected.
Site & provider comparison
Compare locations, shifts and operating practices by outcome.
Clearer service value
Show what happened, what changed and what the service delivered.
Operational accountability
Trace the patrol from assignment to outcome.
Risk-informed tasking becomes a verifiable operating record: what was assigned, where attention was directed, what was observed, who responded and what changed.
- 1Priority and task
- 2Presence and observation
- 3Response and ownership
- 4Outcome and refinement
Explore a Pilot
Apply risk-informed patrols to your operation
Tell us which operational outcome you want to improve. We’ll respond with a practical next step.
- Start with the systems you already use
- Focus on one measurable operational problem
- Keep people in control of every decision