Identify
See meaningful change
Recognize meaningful deviations, emerging clusters, recurring patterns, anomalous behavior and changing conditions before they become obvious through an incident or loss.
Pattern • Anomaly • Correlation • Deviation
See Risk Earlier. Act Before Harm Occurs.
The Predictive Operating Intelligence Layer for Corporate Security,
Enterprise Risk and Operational Resilience
Heimdall connects the security, safety, operational, people and external intelligence systems your organization already uses. It continuously learns how your environment behaves, identifies meaningful change and gives security and risk leaders the foresight to intervene before emerging conditions become incidents, losses or business disruption.
Instead of forcing teams to assemble fragmented data, run backward-looking reports or wait for another alarm, Heimdall creates one continuously updated operating picture across people, places, assets and operations - then turns that intelligence into focused, human-led action.
Instead of forcing teams to assemble fragmented data, run backward-looking reports or wait for another alarm, Heimdall creates one continuously updated operating picture across people, places, assets and operations - then turns that intelligence into focused, human-led action.
Security Has More Data Than Ever. What It Lacks Is Foresight.
Modern security operations are surrounded by data. Access control, video, alarms, incidents, visitor systems, workforce platforms, travel data, maintenance systems, claims and external intelligence all generate signals. Most of those signals remain isolated inside the systems that created them.
The result is not a lack of information. It is a lack of context, timing and coordinated action. Reports describe the past. Alarm consoles announce the present. Neither consistently shows how risk is developing across the enterprise or where intervention will have the greatest impact.
The result is not a lack of information. It is a lack of context, timing and coordinated action. Reports describe the past. Alarm consoles announce the present. Neither consistently shows how risk is developing across the enterprise or where intervention will have the greatest impact.
- Critical signals remain divided across sites, systems, teams and vendors.
- Analysts spend time gathering and reconciling data instead of interpreting it.
- Static thresholds create excessive noise and repeated false or nuisance alarms.
- Guard, camera and SOC activity is often scheduled by routine rather than changing risk.
- Enterprise leaders struggle to compare performance across sites, periods and risk categories.
- Actions are documented, but their effect on risk is rarely measured continuously.
If you are running a report or looking in you alarm and event queue, the opportunity to prevent the incident has likely passed you by.
Heimdall changes security from a record of activity into a continuously learning operating model for prediction, intervention and improvement.
Heimdall changes security from a record of activity into a continuously learning operating model for prediction, intervention and improvement.
Predictive Intelligence in Action
From Disconnected Signals to Directed Intervention
Heimdall operates above the enterprise's existing systems as a predictive intelligence layer. It normalizes relevant data, establishes behavioral baselines and continuously evaluates changes across space, time, people, assets, operations and external conditions.
Disconnected Signals
Access & Identity
Video & Alarms
Incidents & Claims
People & Behavior
Assets & Operations
Travel & External Risk
HEIMDALL
Predictive
Intelligence Layer
Normalize • Baseline • Correlate • Prioritize
Decision-Ready Intelligence
Meaningful change
Risk in context
Right people alerted
Focused action
Response documented
Outcomes measured
Heimdall does more than display another data point. It creates an operational path to action.
Alert
Put risk in context
Deliver contextual, risk-based intelligence to the right decision-makers based on location, asset, role, severity, timing and organizational risk tolerance—not simply another raw alarm.
Right person • Right context • Right time
Intervene
Direct human-led action
Adjust a guard or camera tour, review an individual or asset, deploy a resource, initiate a threat assessment, inspect a device, contact a traveler or change an operating process.
People • Process • Technology • Workflow
Measure & Improve
Learn from the outcome
Track what action was taken, compare outcomes across periods and locations, determine whether risk changed and continuously improve the next decision.
Action • Outcome • Comparison • Improvement
Every intervention and outcome becomes new context for the next decision
Connected Enterprise Intelligence
Your Systems Record Activity.Heimdall Makes Them Work Together.
Heimdall is designed for complex, multi-system environments. It integrates relevant internal and external data without requiring organizations to replace the technologies in which they have already invested.
The value is not more data on a dashboard. It is the right signals, business and risk context, their relationships and timely, defensible action.
Physical Security & Life Safety Access • Video • Alarms • Perimeter • Life safety
Access control, physical identity and credentialing, video management and video analytics, intrusion and duress, alarm receivers, perimeter detection, license plate recognition, visitor management, intercom and emergency communication systems.
People, Identity & Workplace Workforce • Contractors • Behavior • Compliance
Human resources and workforce platforms, contractor systems, training and compliance records, employee relations, workplace observations, case management, identity governance and behavioral threat information.
Incidents, Risk & Claims Cases • Investigations • EHS • Claims • Compliance
Incident and case management, investigations, EHS, audit and compliance findings, enterprise risk registers, insurance claims, property loss, general liability, slips, trips and falls, and corrective-action records.
HEIMDALL
Predictive
Intelligence Layer
Across people • places • assets • operations • time
Normalize
Correlate
Add Context
Prioritize
Operations, Assets & Maintenance Work orders • Facilities • IoT • Fleet • Equipment
Work orders, computerized maintenance management systems, asset management, building and facility systems, sensors and IoT, fleet and telematics, driver performance, logistics, service activity and equipment-health data.
Travel & External Intelligence Travel • Weather • OSINT • Geopolitical • Public safety
Travel itineraries and traveler profiles, weather, emergency conditions, geopolitical and location risk, OSINT, public safety information, media and other external intelligence relevant to the organization's people, places and operations.
Enterprise Context Criticality • Schedules • Occupancy • Risk tolerance
Site and asset criticality, operating schedules, occupancy, business hours, planned activity, location-specific vulnerabilities, organizational policies and defined risk-tolerance levels.
Connected data becomes usable operational intelligence.
01
Meaningful Change
Trends, patterns, anomalies, seasonality and forecasts.
02
Risk Prioritization
Context, severity, timing, criticality and risk tolerance.
03
Directed Intervention
Focused action across people, process, technology and workflows.
04
Measured Improvement
Outcomes, operational performance and accountability.
See what is changing • Understand why it matters • Act while outcomes can still change
Understand how your environment behaves.
Business intelligence is not a secondary reporting function inside Heimdall. It is the foundation for understanding normal behavior, recognizing meaningful change and building a more intelligent security operating model.
Heimdall analyzes historical and current information across multiple systems to reveal the patterns that are difficult to see when each data source is reviewed separately. Leaders gain both the long-range perspective required for strategy and the current operational intelligence required for action.
Trends
See whether risk, incidents, alarms, claims, maintenance issues or performance indicators are rising, falling or shifting over time.
Patterns and CorrelationsDiscover recurring relationships across locations, times, incident types, people, assets, technologies and operating conditions.
Seasonality and Cycles
Understand how risk changes by hour, day, shift, season, business cycle, occupancy level, event schedule or environmental condition.
Baselines and Anomalies
Establish expected behavior for each site, asset or population, then identify meaningful deviations without relying solely on rigid, one-size-fits-all thresholds.
Compare
Compare sites, portfolios, shifts, teams, periods, incident categories, interventions and operating conditions to understand what is driving performance and where attention is needed.
What’s Trending Lens
Give leaders and analysts a focused view of the risks, locations, behaviors and operational issues changing fastest across the enterprise.
Heimdall analyzes historical and current information across multiple systems to reveal the patterns that are difficult to see when each data source is reviewed separately. Leaders gain both the long-range perspective required for strategy and the current operational intelligence required for action.
Trends
See whether risk, incidents, alarms, claims, maintenance issues or performance indicators are rising, falling or shifting over time.
Patterns and CorrelationsDiscover recurring relationships across locations, times, incident types, people, assets, technologies and operating conditions.
Seasonality and Cycles
Understand how risk changes by hour, day, shift, season, business cycle, occupancy level, event schedule or environmental condition.
Baselines and Anomalies
Establish expected behavior for each site, asset or population, then identify meaningful deviations without relying solely on rigid, one-size-fits-all thresholds.
Compare
Compare sites, portfolios, shifts, teams, periods, incident categories, interventions and operating conditions to understand what is driving performance and where attention is needed.
What’s Trending Lens
Give leaders and analysts a focused view of the risks, locations, behaviors and operational issues changing fastest across the enterprise.
Historical intelligence should not end in a report.
Heimdall uses what the organization has learned about its environment to improve what it sees, prioritizes and recommends next.
Heimdall uses what the organization has learned about its environment to improve what it sees, prioritizes and recommends next.
Not Another Alarm Console. An Operating Layer for Prevention.
Traditional security platforms are essential for detecting, recording and responding to events. Their limitation is timing: most become most valuable when a rule has already been violated, an alarm has already activated or an incident has already occurred.
Heimdall works further left of the incident. It looks across systems and over time for the conditions that precede loss, disruption or harm. The goal is not to create more alerts. The goal is to identify the few changes that matter, explain why they matter and give professionals enough time and context to act.
Heimdall works further left of the incident. It looks across systems and over time for the conditions that precede loss, disruption or harm. The goal is not to create more alerts. The goal is to identify the few changes that matter, explain why they matter and give professionals enough time and context to act.
Measure What Changed - Not Just What Happened.
Heimdall gives security and risk leaders a measurable connection between intelligence, action and outcome. Organizations can evaluate whether incidents, losses, exposure, resource deployment and operational performance actually changed after an intervention.
Risk and Loss Reduction
Operational Performance
Resource and Cost Optimization
Governance and Defensibility
Risk and Loss Reduction
- Reduce criminal, safety, behavioral and operational incidents.
- Identify and interrupt recurring patterns before they create additional loss.
- Reduce property damage and liability exposure while strengthening workplace-violence prevention, human-risk awareness and traveler protection.
Operational Performance
- Improve guard, camera-tour and SOC effectiveness and accountability.
- Reduce false and nuisance alarms while elevating signals that require attention.
- Detect device degradation and improve driver, fleet, service and maintenance performance before coverage or availability is affected.
Resource and Cost Optimization
- Deploy constrained personnel and technology according to changing risk.
- Reduce manual data gathering, recurring reporting and low-value monitoring while improving the output of existing teams.
- Prioritize investment according to measured exposure, performance and business impact.
Governance and Defensibility
- Create a traceable record of detection, review, intervention and outcome.
- Compare performance against organizational risk tolerance and control objectives to strengthen accountability and support more defensible security, risk, claims and resource-allocation decisions.
Heimdall Modular Architecture
01 Predictive Intelligence and Decision Support Understand how risk develops across space and time, identify meaningful change and give leaders an enterprise view of what requires attention.
AI Predictive Heatmapping
Models where and when risk is most likely to concentrate so teams
can focus resources before conditions escalate.
AI Alerting Engine
Surfaces prioritized, explainable changes that exceed learned
baselines or risk tolerances—not every raw system event.
Business Intelligence & Compare
Compares sites, periods, shifts, teams and interventions to reveal
trends, patterns, seasonality and measurable change.
Enterprise Risk Dashboard
Provides a continuously updated view of risk across assets and
sites, highlighting what requires attention now.
What’s Trending Lens
Ranks the risks, locations and behaviors changing fastest so
leaders can investigate emerging conditions early.
02 Security Operations Intelligence Use changing risk and measured performance to optimize guard activity, camera coverage, alarm handling, device health and SOC administration.
Guard Tour Intelligence
Uses risk and performance data to improve patrol routes, timing,
coverage and guard accountability.
AI Camera Tour Intelligence
Directs camera tours toward changing conditions and high-value
areas instead of relying exclusively on repetitive fixed sequences.
False and Nuisance Alarm Reduction
Identifies recurring alarm patterns and likely nuisance sources to
reduce noise and preserve operator attention.
Predictive Device Maintenance
Detects performance degradation and abnormal device behavior before
failure creates a security or operational gap.
SOC Performance Intelligence
Measures workload, response, escalation and administrative patterns
to improve SOC staffing, processes and operational output.
03 Human, Behavioral and Travel Risk Bring observations, behavioral indicators, workplace information and travel intelligence into a governed process for earlier review and coordinated human action.
Human Risk Intelligence
Connects behavioral, identity, workplace and incident indicators to
support governed, earlier review of emerging human risk.
Observe It, Report It — App & Portal
Gives employees and stakeholders a structured channel to submit
observations that can be triaged, connected and acted upon.
Threat Assessment Module
Provides a consistent, human-led workflow for triage, assessment,
documentation, intervention and ongoing case monitoring.
Traveler Risk Engine
Combines itinerary and external risk intelligence to identify
changing exposure and support proactive traveler assistance.
04 Risk, Assurance and Claims Intelligence Turn periodic assessments and claims activity into a continuously updated operating process that tracks exposure, controls, remediation and changing conditions.
AI-Assisted Risk Assessment
Automates evidence collection, scoring and prioritization so risk
assessment becomes an ongoing operating process rather than a
periodic document.
Claims and Loss Intelligence
Connects claims, incidents, locations and operating conditions to
reveal recurring loss drivers and prevention opportunities.
ANSI/ASIS RA.1-2015 Workflows
Structures risk identification, analysis, evaluation and treatment
around a recognized security risk-assessment framework.
NFPA 13 Assessment Workflows
Supports structured evidence capture and remediation tracking for
applicable NFPA 13 sprinkler-system requirements.
Property Damage Analysis
Reveals recurring damage conditions, asset and location
concentrations, contributing factors and remediation priorities.
General Liability Analysis
Connects incidents and claims to expose patterns driving liability,
severity and preventable loss.
Slips, Trips and Falls Analysis
Identifies recurring locations, times, conditions and contributing
factors so preventive action can be focused where it matters.
05 Operational Optimization Reveal recurring performance, service, claims and maintenance patterns so organizations can improve operations and reduce preventable loss.
Driver Performance
Identifies patterns in driver behavior, incidents and operating
conditions to support coaching and reduce preventable loss.
Insurance Claims Reduction
Targets recurring claims drivers and monitors whether interventions
are reducing frequency, severity and cost.
Service and Maintenance Analysis
Connects work orders, failures and service history to improve
maintenance timing, vendor performance and asset reliability.
Markets Served.
Predictive Intelligence for Complex, High-Consequence Environments
Heimdall serves organizations where fragmented systems, distributed operations, constrained resources and high-consequence risk make traditional reporting and event-by-event response insufficient.
The platform adapts to the systems, operating rhythms, risk tolerances and mission of each environment. Across every market, the objective remains consistent: understand how the environment behaves, identify meaningful change earlier, focus intervention and measure whether risk and performance improved.
Heimdall serves organizations where fragmented systems, distributed operations, constrained resources and high-consequence risk make traditional reporting and event-by-event response insufficient.
The platform adapts to the systems, operating rhythms, risk tolerances and mission of each environment. Across every market, the objective remains consistent: understand how the environment behaves, identify meaningful change earlier, focus intervention and measure whether risk and performance improved.
Markets Served
Commercial Real Estate
Connect access, visitor, incident, alarm, video, parking, guard and property data across buildings and portfolios. Heimdall helps property leaders identify recurring risk, optimize guard and camera activity, compare site performance, reduce incidents and strengthen the tenant and visitor experience.
Retail & Distribution
Correlate store, distribution-center, yard, employee, incident, alarm, video and logistics information to expose patterns across locations and time. Heimdall helps reduce theft, violence, property loss, false alarms and preventable claims while improving the deployment and accountability of security resources.
Transportation & Logistics
Bring together fleet, driver, route, facility, cargo, incident, maintenance, weather and external-risk data. Heimdall helps organizations identify emerging risk to people, vehicles, facilities and supply continuity while improving driver performance, maintenance decisions and protective resource deployment.
Airports, Seaports & Transportation Hubs
Unify perimeter, access, credential, video, incident, cargo, passenger, vehicle, workforce and external-intelligence data across complex operating zones. Heimdall helps teams identify changes earlier, prioritize patrol and monitoring activity, protect critical movement corridors and reduce disruption.
Healthcare & Life Sciences
Connect workplace-safety, access, visitor, incident, staff, patient-facing, laboratory, travel and compliance information while respecting role-based access and governance. Heimdall supports earlier recognition of workplace violence, unauthorized access, loss, operational disruption and emerging risk to people and critical environments.
Financial Services
Correlate physical security, identity, access, visitor, incident, branch, corporate-campus, executive-travel and external-risk data. Heimdall helps protect employees, customers, facilities and leadership while improving consistency, accountability and comparative risk visibility across distributed portfolios.
Technology & Data Centers
Combine access, identity, contractor, visitor, video, alarm, device-health, maintenance and facility information across high-availability environments. Heimdall helps identify unusual activity, strengthen protection of critical spaces, reduce nuisance activity and detect developing equipment or process risk before availability is affected.
Industrial & Manufacturing
Connect workforce, contractor, facility, incident, safety, maintenance, production-adjacent and security data. Heimdall helps identify recurring loss and safety patterns, protect critical assets, improve guard and SOC performance and reduce the risk of preventable operational disruption.
Energy & Critical Infrastructure
Unify information from remote sites, substations, plants, pipelines, perimeters, access systems, contractors, maintenance, weather and external intelligence. Heimdall helps operators prioritize attention across distributed assets, identify changing conditions and strengthen resilience without relying solely on individual alarms.
Mining, Metals & High-Value Processing
Correlate personnel, contractor, access, guard, video, vehicle, process-adjacent, safety, inventory and incident data in environments where loss and disruption carry exceptional consequences. Heimdall helps reduce theft and preventable incidents while improving guard accountability, route coverage and real-time risk visibility.
Federal Government
Connect facility, workforce, identity, incident, asset, travel, contractor and external-intelligence data across complex missions and distributed operations. Heimdall supports earlier recognition of developing risk, more intelligent allocation of protective resources and a defensible record of review, action and outcome.
Defense & the Defense Industrial Base
Correlate authorized physical-security, workforce, contractor, visitor, travel, facility, asset and external-risk information across sensitive operations. Heimdall supports insider-risk awareness, critical-asset protection, security-force optimization and earlier intervention while preserving human oversight and customer-defined governance.
Proof, Human Oversight, Action
Measured Impact in Real Operating Environments
Customer Proof and Measured Outcomes
43.4%
Average Reduction in High-Risk Events
High-risk event activity declined measurably after Heimdall connected previously separate security, safety and incident information.
First five months of deployment
60.7%
Reduction in Criminal, Safety & Behavior-Related Incidents
The customer recorded a sustained reduction in serious incident activity as predictive intelligence informed earlier, more focused intervention.
1.7-million-square-foot commercial facility
60%
Improvement in Guard-Force Efficiency
Intelligence-led patrol routing, risk-based coverage and more focused officer deployment improved the output of existing security resources.
Measured improvement in guard performance
“We’re seeing a huge reduction in activity levels that can only be attributed to the platform. We achieved a reduction in criminal, safety and behavior-related incidents by 60.7% over five months.”
Customer-reported results from a specific commercial property deployment. Results vary based on operating environment, connected data and implementation scope.
AI Informs. Experienced Professionals Decide.
Heimdall is designed to strengthen professional judgment, not replace it. The platform identifies change, prioritizes risk and provides context; authorized security, risk, safety and operational professionals determine the appropriate action.
Role-based access, configurable workflows, documented review and traceable intervention help organizations preserve accountability while applying predictive intelligence to high-consequence decisions.
Role-based access, configurable workflows, documented review and traceable intervention help organizations preserve accountability while applying predictive intelligence to high-consequence decisions.
Move Security Left of Bang
See how Heimdall can connect your existing systems, model how your environment behaves and give your team the intelligence to act before an emerging risk becomes an incident, loss or report.
Choose Your Next Step
See What Heimdall Can Change in Your Environment.
Explore a focused pilot, see Heimdall in action or discuss how we can go to market together. Every conversation begins with your environment, objectives and measurable outcomes.
Connect
Understand
Intervene
Improve
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