Traditional Guard Tours
- Fixed routes and predictable schedules
- Equal attention regardless of changing risk
- Completion reporting without operational context
- Limited connection to incidents or measurable outcomes
Heimdall Guard Tour Intelligence
Make Every Patrol More Relevant.
Heimdall transforms guard tours from fixed schedules and repetitive routes into risk-informed operations—directing people and protective technologies where they can have the greatest impact.
Customer Proof & Measured Outcomes
Predictive intelligence connected changing risk to more focused security deployment at a 1.7-million-square-foot commercial property.
60%
improvement in guard-force efficiency
60.7%
reduction in criminal, safety and behavior-related incidents over five months
Customer-reported results from a specific commercial property deployment. Results vary based on operating environment, connected data and implementation scope.
Beyond Guard Tracking
A Guard Tour Should Respond to Risk—Not Repeat Yesterday’s Route.
Conventional tour systems prove that a checkpoint was visited. Heimdall adds the intelligence needed to determine which locations matter now, when they should be covered, what should be done there and whether the deployment changed the outcome.
Heimdall Risk-Informed Tours
- Risk-weighted routes, timing and tasking
- Randomized and overlapping coverage where appropriate
- Verified activity, exceptions and response documentation
- Continuous comparison of patrol activity to incident reduction
From Signal to Deployment
Predictive Intelligence Drives the Tour.
Heimdall combines historical patterns with real-time signals from the customer’s environment to continuously improve where, when and how protective resources are deployed.
1
Connect
Bring together incident, access control, video, intrusion, visitor, weather, operations and other relevant data.
2
Understand
Identify patterns, anomalies, risk concentrations, recurring exceptions and changing conditions.
3
Direct
Generate risk-weighted routes, start times, checkpoints, dwell periods and location-specific tasks.
4
Verify
Confirm presence, task completion, alerts, exceptions and incident response through the mobile workflow.
5
Improve
Compare activity to outcomes and refine routes, coverage, staffing and technology placement.
Value on Both Sides of the Contract
Better Protection for Customers. A Stronger Offering for Guarding Companies.
Heimdall creates a shared, evidence-based view of risk, activity and results—helping customers understand the value they receive while enabling guarding companies to deliver and demonstrate a more intelligent service.
For Security End Users
Turn Guard Spend Into Measurable Risk Reduction.
- Align coverage with current risk and operational priorities
- See where guards are, what they completed and what requires attention
- Reduce unnecessary patrols while strengthening high-risk coverage
- Connect guard activity to incidents, interventions and outcomes
- Compare performance across shifts, locations and providers
- Build defensible evidence of oversight, compliance and improvement
For Guarding Companies
Differentiate the Service—And Prove Its Value.
- Offer intelligence-led guarding instead of commodity tour verification
- Equip officers with clear priorities, routes and location-specific tasks
- Give supervisors real-time visibility into coverage and exceptions
- Improve consistency, productivity and span of supervision
- Use performance and outcome reporting to strengthen renewals
- Create premium, technology-enabled services without replacing officers
One Intelligence Layer. Every Deployable Resource.
A Tour Is No Longer Limited to a Person on Foot.
The same predictive intelligence that directs officers can inform where mobile surveillance, aerial systems and robotic resources should operate—creating coordinated coverage around changing risk.
Security Officers
Deliver risk-weighted routes, changing priorities, checkpoint tasks and exception alerts directly to the officer’s mobile workflow.
Mobile Surveillance Units
Recommend placement and dwell periods for rapidly deployable, mast-mounted camera and sensor platforms based on predicted risk and coverage gaps.
Aerial Drones
Translate risk priorities into suggested patrol areas, routes and observation tasks for approved aerial operations and response workflows.
Ground Robotics
Support mission planning for autonomous ground vehicles and robotic quadrupeds operating in repetitive, remote or higher-risk environments.
Deployment of autonomous or remotely operated systems is subject to available integrations, customer authorization, site policy, applicable law and appropriate human oversight.
Operational Capabilities
Control the Tour. Understand the Performance. Change the Outcome.
Flexible Tour Design
Support checkpoint-to-checkpoint, zone or polygon coverage, road routes, overlapping tours, randomized starts and calculated dwell times.
Checkpoint Verification
Verify activity through QR codes, NFC tags, geospatial boundaries and supported indoor positioning methods.
Real-Time Location & Exceptions
Identify early or late tours, excessive dwell, proximity concerns, missed checkpoints and geofence exceptions.
AI & Manual Tasking
Assign unique checkpoint actions, inspections and response steps automatically or through an authorized manager.
Performance Auditing
Audit tour timing, stops, tasks, route efficiency, alert response, intervention activity and recurring exceptions.
Impact Analysis
Compare patrol coverage and interventions against incidents, risk levels and operating outcomes to understand what works.
Flexible Packaging
Start With Tour Accountability. Expand to Predictive Operations.
Heimdall can be deployed as a stand-alone guard tour solution, connected to selected customer data or integrated as an enterprise-wide predictive deployment environment.
Stand-Alone
Guard Tour Essentials
Digitize, direct and verify daily guard activity with a complete administrative and mobile tour workflow.
- Web administration portal
- iOS and Android officer workflow
- Administrator-created schedules, routes and tasks
- QR, NFC and geolocation checkpoints
- Checkpoint-to-checkpoint tours
- Incident logging, notes and image capture
- Tour completion and performance auditing
Best for: organizations replacing manual or basic checkpoint reporting.
Integrated
Risk-Informed Guard Tours
Use customer data and predictive analysis to create smarter, less predictable and more relevant coverage.
- Everything in Guard Tour Essentials
- Import historical crime, incident, safety and security data
- AI-generated, risk-weighted tours
- Randomized routes, starts and locations
- Checkpoint, zone/polygon and road-route tours
- Risk-based tasks and coverage priorities
- Officer work tracking and timesheet export
- Tour-to-incident impact analysis
Best for: customers and guarding companies ready to connect deployment to risk.
Enterprise
Predictive Security Operations
Continuously adapt resource deployment using live signals across the customer’s security and operating environment.
- Everything in Risk-Informed Guard Tours
- Real-time connections to customer systems and data
- Dynamic tour reprioritization as conditions change
- Enterprise dashboards and site comparisons
- Real-time officer performance and exception visibility
- Manager-controlled risk weighting and operating rules
- AI-assigned tasks and intervention workflows
- Coordinated deployment of people and protective technologies
Best for: multi-site and high-consequence environments requiring continuous adaptation.
Measure What Matters
From Activity Reporting to Outcome Intelligence.
Heimdall does more than record movement. It gives leaders a measurable way to understand whether coverage was relevant, intervention was timely and the operating model is improving.
High-Risk Area CoverageWas the right risk covered during the right operating window?
Verified Tour CompletionWere required routes, checkpoints and tasks completed as directed?
Response & InterventionHow quickly were alerts acknowledged and preventative actions taken?
Incidents per Guard HourIs deployment producing better protection from the resources assigned?
Route & Schedule EfficiencyWhere can redundant patrol activity be reduced or redirected?
Site & Provider ComparisonWhich locations, shifts and operating practices are producing stronger outcomes?
See What Heimdall Sees
Make Every Patrol More Relevant.
Explore how Heimdall can connect the systems and data already in your environment to direct guard activity, strengthen accountability and improve measurable security outcomes.