Plan
Define sites, posts, schedules, service levels and coverage.
Guard Operations
Make Every Shift More Relevant.
Heimdall connects schedules, assignments, routes, checkpoint tasks, field execution and outcomes so guard teams can direct resources where they matter most.
Customer Proof & Measured Outcomes
Predictive intelligence connected changing risk to more focused security deployment at a 1.7-million-square-foot commercial property.
60%
improvement in analyzed guard-force operating efficiency
60.7%
reduction in serious criminal, safety and behavior-related incident activity over five months
Results reflect Davista analysis of real commercial-property deployment data. The efficiency measure describes output from existing guard resources in this deployment, not a verified reduction in spending. Results vary based on operating environment, reporting behavior, connected data and implementation scope. Review the evidence context.
From contract plan to continuous improvement
Run guard operations as four measurable stages.
Executives see portfolio value, supervisors direct each shift and officers receive specific, risk-informed instructions.
Direct and execute
Assign officers, routes, checkpoints, tasks and verified mobile activity.
Review
Surface missed work, exceptions, response and supervisor decisions.
Improve
Compare risk, activity, service and outcomes to shape the next shift.
Inspect the working experience
See what the officer, supervisor and customer receive.
This representative product walkthrough uses synthetic information to show one shift moving from directed work to a usable service record.
Product walkthrough · representative dataRiverside Center · Saturday closing shiftInterface preview · sample controls do not submit actions
Officer assignmentAccepted · 8:27 PM
MAYA CHEN · PRIORITY TASKBe at North Garage Level 2 from 8:35–9:05 PM.
Establish visible presence. Inspect Service Stair B and rear access. Watch for circling or stationary vehicles.
Verified field executionOn location · 8:35 PM
GEOfenceNorth Garage confirmed
CHECKPOINTService Stair B scanned
OBSERVATIONRear access secure
The officer sees the task, reason, time window and verification method in one mobile workflow.
Condition update8:57 PM
Vehicle observed circling employee parking three timesSupervisor-approved action
Maintain visible presence, record the vehicle description and initiate the approved security contact.
Customer service recordShift complete
PRIORITY COVERAGECompleted30 minutes in the assigned window
RESPONSEVerifiedContact recorded at 9:01 PM
DISPOSITIONVehicle departedNo theft reported during coverage
FOLLOW-UPAssignedSupervisor reviews the next shift plan
NEXT STEPApply the demonstrated assignment, verification and follow-up flow to one site.
Discuss this guard-accountability workflow →For security end users
Connect spend to protection.
See coverage, exceptions, response and outcomes in one current view. Hold the service to measurable operating objectives.
For guarding companies
Deliver a differentiated service.
Use customer data and patrol evidence to improve deployment, demonstrate value and support stronger renewals.
Capability connected to operating value
Control the work, verify execution and improve the next deployment.
Flexible tour design
Configure checkpoint, zone, road, overlapping or randomized tours with calculated dwell times.
Outcome: coverage matches the operating need.Checkpoint verification
Use QR, NFC, geofencing and supported indoor positioning.
Outcome: required presence and work are verifiable.Real-time exceptions
Flag timing, dwell, proximity, missed-checkpoint and geofence exceptions.
Outcome: supervisors focus on work needing attention.Directed tasking
Generate or assign approved inspections, checkpoint actions and response steps.
Outcome: officers receive a reason, place, time and task.Performance review
Review routes, tasks, response, recurring exceptions and service delivery.
Outcome: managers see what happened and what requires follow-through.Impact analysis
Compare coverage and intervention with incidents, risk and recorded outcomes.
Outcome: the next schedule and route improve from evidence.Choose an attainable starting level
Start with tour accountability. Add intelligence as the operation matures.
The same product line can support one guarded facility, several sites or a mature enterprise operation. The starting level depends on the decision and operating complexity, not company size alone.
Guard Tour Essentials
Digitize, direct and verify everyday guard activity.
- Fits
- A site replacing paper, spreadsheets or basic tour tracking.
- Begin with
- Site map, posts, tasks, schedules and verification rules.
- Daily use
- Officers receive tasks; supervisors see completion and exceptions.
- Move forward when
- Coverage should adapt to incidents or changing site risk.
Risk-Informed Guard Tours
Use selected customer data to improve deployment with current resources.
- Fits
- Guarded properties with recurring incidents, changing priorities or several posts.
- Begin with
- Essentials plus selected incident, access or site-condition information.
- Daily use
- Officers receive risk-weighted routes, timing and specific tasks.
- Move forward when
- Leaders need predictive coverage across operations or sites.
Predictive Security Operations
Anticipate risk and continuously adapt operations.
- Fits
- Multi-site or intelligence-led operations coordinating several systems.
- Begin with
- Approved live signals, operating rules and measurable outcomes.
- Daily use
- Teams receive priorities, prescriptive deployment and outcome views.
- Expand with
- Additional applications, sources, properties and workflow connections.
A practical business starting point
Begin with one site, one shift pattern and one result.
Essentials can begin from site knowledge and operating rules. Risk-informed work can add selected incident, access or property-condition information.
Scope
One guarded facility, recurring coverage pressure or defined accountability problem.
Customer or provider
Assign officers and supervisors, approve posts, policy and field response.
Davista
Configure software, onboarding, data connections, training, support and fine-tuning.
Decision to continue
Evaluate completion, exceptions, priority coverage, supervisor effort and outcomes.
Operational accountability
Trace the patrol from assignment to outcome.
Risk-informed tasking becomes a verifiable operating record: what was assigned, where attention was directed, what was observed, who responded and what changed.
- 1Priority and task
- 2Presence and observation
- 3Response and ownership
- 4Outcome and refinement
Choose the Next Step
Make one shift, site or portfolio more accountable.
Start with a tour walkthrough or a focused conversation about routing, tasking, verification and service outcomes. Historical data is not required for every starting use case.
- Begin with site knowledge and operating rules
- Add incident and risk data when useful
- Measure execution and service outcomes